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Agenda
Speakers

Berlin, Germany 19 - 20 November 2025

International Airport Summit

Agenda

Day 1  |  Day 2

Day 1

19th November

Day 2

20th November

Session 1
Keynote Discussion
09:05 – 09:45 CET

Boardroom battlefield

How airport executives can lead through turbulence & growth 

Join us for this insightful keynote discussion as leading airport executives come together to address the pressing challenges shaping the future of airport management. In an era of evolving passenger behaviours and expectations, airports are facing the paradox of rising passenger volumes coupled with declining per-passenger spending. This panel will delve into strategies for adapting to these shifting dynamics while managing the complexities of aging infrastructure and a growing number of passengers requiring enhanced accessibility. 

In addition, our speakers will explore the impact of geopolitical uncertainties and the associated challenges for airport concessions and retail operations. Through candid discussions, they will share practical solutions, innovative approaches and lessons learned from navigating these common obstacles. This session offers a valuable opportunity to gain actionable insights from industry leaders facing the same challenges as your airport. Don’t miss this chance to learn how to turn challenges into opportunities for growth and resilience. 

Sigrún Björk Jakobsdóttir

Sigrún Björk Jakobsdóttir

CEO
Isavia Regional Airports Iceland
IAS 25 speaker - Chris Woodroofe
Moderator

Chris Woodroofe

Managing Director
Manchester International Airport
Sponsored by
Eezeetags logo
Session 2
Fireside Chat
09:45 – 10:15 CET

Arrive. Drop. Go!

Reinventing check-ins for ultimate speed and convenience 

As airports strive to accommodate increasing passenger volumes while enhancing efficiency, the traditional check-in process is undergoing a radical transformation. This panel will explore the future of airport check-in halls, examining how cutting-edge technology is redefining speed, convenience and overall passenger experience. 

From biometric check-ins and self-service bag drops to AI-driven queue management and contactless processing, technology is playing a pivotal role in streamlining airport operations. But which innovations are making the greatest impact today, and what advancements are on the horizon? Our panel of industry experts will discuss the latest breakthroughs, share insights on implementation challenges and explore the broader implications for airport commercial strategy – including how seamless check-ins influence passenger flow, retail engagement and per-passenger spend in the departures hall. 

Join us as we reimagine the future of airport check-ins and uncover how automation, personalisation and digital transformation are shaping the passenger journey. 

Borry Vrieling

Borry Vrieling

Founder
Eezeetags 
BG placeholder

Bettina Ganghofer

CEO
Salzburg Airport
Session 3
Masterclass
10:15 – 10:45 CET

Strategies to boost passenger spend

As passenger numbers continue to rise, many airports are grappling with a concerning trend: a decline in spend per passenger. In an increasingly competitive landscape, finding effective ways to enhance non-aeronautical revenues has never been more critical. This masterclass will delve into a range of innovative and actionable strategies designed to maximise passenger spend and transform the airport experience into a powerful revenue driver. 

Join industry experts as they share insights into the latest trends and best practices, including the implementation of sophisticated loyalty programmes, the introduction of premium services and the use of personalised promotions tailored to diverse passenger profiles. Attendees will gain practical knowledge on leveraging data analytics to better understand passenger behaviour, optimising retail layouts to boost conversions and deploying digital solutions that cater to the evolving expectations of today’s travellers. 

Whether you are looking to refine your existing commercial strategies or seeking fresh ideas to elevate passenger spend, this masterclass offers a comprehensive guide to unlocking new revenue opportunities at your airport. Don’t miss the chance to equip yourself with the tools and strategies needed to thrive in the dynamic world of airport retail and services. 

Session 4
Panel
11:15 – 11:55 CET

The accessibility revolution

Game-changing technology showcase  

As the number of passengers with reduced mobility and diverse accessibility needs continues to rise, airports are increasingly challenged to deliver a seamless and inclusive travel experience. This demographic not only includes individuals with visible physical disabilities but also those with hidden needs, presenting a complex set of operational and service-related demands. In response, airports worldwide are turning to innovative technologies to bridge these gaps and redefine accessibility standards. 

This panel will explore how cutting-edge solutions – such as automated wheelchairs, real-time sign language translation and virtual reality airport tours – are transforming the journey for passengers with accessibility needs. Industry leaders will share insights into the implementation and impact of these technologies, discussing best practices, challenges faced and measurable improvements in passenger satisfaction and operational efficiency. 

Join us to discover how airports are leveraging technology to create a more inclusive environment, ensuring that all travellers can move effortlessly and with dignity. This session is essential for those seeking to understand the future of accessible air travel and the technologies that are leading the way. 

Sponsored by
Forbo Movement Systems logo
Session 5
Fireside Chat
11:55 – 12:20 CET

Winning strategies for a carbon-neutral airport reducing carbon footprint and saving energy costs in BHS  

Climate change poses one of the most significant challenges to the aviation industry, with far-reaching implications for airport operations, passenger safety and long-term sustainability. Rising global temperatures have been linked with an increase in clear air turbulence, heightening the risk of in-flight injuries. Meanwhile, extreme weather events – including severe flooding, heat waves, wildfires and cyclones – are becoming more frequent, disrupting air travel and straining airport infrastructure. 

Although aviation accounts for just 2–3% of global carbon emissions, the industry has a critical responsibility to reduce its environmental footprint. Airports worldwide are stepping up to this challenge, implementing innovative strategies to achieve carbon neutrality and ultimately transition to net zero emissions by 2050. 

In this expert-led discussion, industry leaders will share their insights on the most effective sustainability initiatives in airport operations, from integrating renewable energy sources and enhancing energy efficiency to adopting carbon offset programmes and developing greener infrastructure. Join us to explore the policies, technologies and collaborations driving the shift towards a more sustainable future for aviation. 

Marc Deimling

Marc Deimling

Executive Vice President
Forbo 
Yorick Buys

Yorick Buys

Head of Baggage
Brussels Airport Company
Session 6
Panel
12:20 – 13:00 CET

The robots are coming!

Dealing with workforce shortages with robotics and autonomy  

As airports embrace digital transformation, they are adding a roster of robots to their workforce and leveraging autonomous technologies. From AI-driven security systems and autonomous baggage handling to self-service kiosks and passenger assistance robots, these innovations are enhancing efficiency and redefining the passenger experience. 

This panel will bring together industry leaders to explore the opportunities and challenges of integrating robotics into airport environments. Experts will discuss the operational efficiencies gained through automation, the impact on workforce dynamics, and the evolving relationship between human expertise and machine intelligence. Additionally, the session will address key considerations such as regulatory frameworks, cyber-security risks and scalability as airports work toward seamless, technology-driven operations. 

Join us to discover how robotics and autonomy are driving smarter, more resilient airports – and what this means for the future of air travel. 

Session 7
Keynote
14:00 – 14:40 CET

How to create Gen Z travel experiences 

Gen Z are shaking things up! As digital natives, this generation demands seamless, technology-driven solutions at every stage of their journey, from booking to arrival. But it’s not just about convenience – Gen Z is deeply committed to sustainability, social responsibility, and authenticity, pushing airports and the travel industry to rethink traditional approaches and embrace innovative, future-forward strategies. 

In this keynote, we will explore the emerging trends and cutting-edge strategies that are captivating Gen Z travellers. Industry leaders will delve into the latest advancements in immersive digital experiences, personalised services and the integration of smart technologies that offer both efficiency and engagement. Additionally, the session will highlight how sustainability initiatives – such as eco-friendly facilities, carbon-neutral options and waste reduction – are becoming central to meeting the values of this generation. 

Brand authenticity also plays a key role in building lasting connections with Gen Z. Through authentic storytelling and tailored experiences, airports have the opportunity to transform travel from a routine task into an engaging and memorable journey. 

Join us for this dynamic session as industry leaders share actionable insights on how airports can transform into destinations that resonate with Gen Z travellers, turning transit into an engaging and memorable experience. 

Session 8
Panel
14:40 – 15:20 CET

Airports: How smart tech is optimising every inch of your airport 

Artificial intelligence is revolutionising airport operations, driving efficiency, enhancing safety and redefining the way airports manage their critical infrastructure. As AI-powered solutions become more sophisticated, airports are leveraging these technologies to optimise workflows, analyse passenger flows, reduce operational costs and make data-driven decisions in real time – ensuring seamless operational performance. 

This expert-led panel will explore how AI is transforming every aspect of airport management, from predictive maintenance and automated ground handling to intelligent stand allocation and aircraft turnaround optimisation. Industry leaders will discuss the benefits and challenges of integrating AI-driven technologies, sharing insights on how airports can maximise efficiency without compromising safety or sustainability. 

Join us to uncover the full potential of AI in airports, gain real-world perspectives from those at the forefront of this digital shift and discover what the future holds for AI-powered airport operations. 

Session 9
Fireside Chat
15:20 – 15:50 CET

AI that sees the future

Predictive maintenance that prevents disasters  

By using the power of AI algorithms, airports can make proactive decisions, predict potential bottlenecks and optimise various parts in their daily operation. Predictive maintenance, driven by AI algorithms, is improving facility management by enabling airports to move from reactive to proactive decision-making – reducing downtime, optimising resources and enhancing passenger experience. 

By analysing real-time data from sensors embedded in critical airport infrastructure – such as escalators, baggage handling systems and HVAC units – AI can detect subtle patterns that indicate potential failures. Key factors like temperature fluctuations, vibrations and energy consumption are continuously monitored, allowing predictive models to anticipate issues before they escalate into costly breakdowns. 

This panel will explore how AI-driven predictive maintenance is transforming airport operations, ensuring seamless functionality, minimising disruptions and ultimately enhancing overall efficiency. Join industry experts as they delve into real-world applications, the challenges of implementation and the future potential of AI-powered maintenance in shaping the next-generation airport.

Sponsored by
Robin Radar Systems logo
Session 10
Fireside Chat
16:20 – 16:40 CET

Bird strike to disaster

How radar tech is keeping skies & engines safe  

Bird strikes represent a critical safety concern in aviation, with the potential to escalate into catastrophic events as we have seen from recent major incidents. This fireside chat will delve into the crucial role of advanced radar technologies in mitigating the risks associated with wildlife hazards at airports.

Experts from the aviation and technology sectors will explore the latest innovations in avian radar systems, real-time monitoring and deterrents that are helping to prevent bird strikes and protect aircraft, passengers and crews. By leveraging cutting-edge radar technology, airports are significantly enhancing their wildlife hazard management strategies, ensuring safer operations on the ground and in the skies.

Join us for an insightful discussion on how radar technology is playing a vital role in safeguarding aviation safety. Discover how these innovations are helping airports reduce risks, improve operational efficiency and maintain a secure flying environment for all.

Session 11
Panel
16:40 – 17:20 CET

Securing the skies

The cutting-edge security tech every airport needs 

As airports serve as critical national infrastructure, they face evolving and sophisticated security threats on a daily basis. To stay ahead of these challenges, airports must adopt the latest security technologies that ensure robust protection while maintaining operational efficiency. 

This panel will delve into the most innovative and advanced security solutions transforming the aviation industry, including biometric screening, AI-powered threat detection systems, next generation scanners, and cutting-edge perimeter security measures tailored to the needs of modern airports. 

Industry experts will discuss the practical benefits and potential challenges of integrating these technologies into existing airport operations. They will also explore the complexities of complying with ever tightening regulatory standards while striving to provide a seamless, frictionless experience for passengers. This session will highlight how these technological advancements are reshaping airport security, balancing the delicate equation of safety, efficiency and passenger convenience. 

2025

Sponsors

ACI Airports Council logo
NATS logo
Veovo logo
Zuhlke logo
ZeroG logo
Synaptic Aviation logo
Atkins Realis logo
AeroCloud logo
Eezeetags logo
Robin Radar Systems logo
Louhe logo
OSL logo
+impact logo
Forbo Movement Systems logo
BER Berlin Brandenburg Airport logo
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