International Airport Summit 2024


The Steigenberger Airport Hotel Amsterdam

13th — 14th November 2024

Abhi Chacko

Abhi Chacko

Head of Innovation and Commercial Development

London Gatwick Airport

London Gatwick Airport logo

Heads the business unit which provides IT services to more than 120 entities operating at Gatwick. Leads tech led innovation and digital for the airport eco system.

Before moving to London in 2013, held Head of IT roles at Abu Dhabi Airport Company and Emirates Airlines. Was the CIO of Dubailand Theme Parks.

Panel Discussion

4.40 pm

Collaborative partnerships:

Building essential partnerships to grow the industry

Effective and open collaboration between airports, airlines and other stakeholders is essential for ensuring seamless operations, maximising resources, and delivering exceptional passenger experiences. This session will tackle the challenges and explore best practices and opportunities in fostering productive partnerships. Discover strategies for enhancing governance structures and fostering meaningful engagement to drive mutual success and sustainability. Join this session to hear airports discuss:

  • The ways in which airports are partnering to improve passenger satisfaction and loyalty
  • The governance models and frameworks that are effective in promoting collaboration and decision-making
  • How airports and airlines collaborate during crisis situations, such as natural disasters, security incidents, or public health emergencies
Johanne Gallant with Fredericton International Airport YFC logo
Johanne Gallant

President & CEO,
Fredericton International Airport

Abhi Chacko with London Gatwick Airport logo
Abhi Chacko

Head of Innovation and Commercial Development,
London Gatwick Airport


Meet the Experts