International Airport Summit 2024

Agenda

#IARSummit

The Steigenberger Airport Hotel Amsterdam

13th — 14th November 2024

Day 2

14th November

View Day 1 Agenda

8.30 am

Registration & refreshments

Tech & Innovation

Sponsored by

Panel Discussion

9.00 am

Bags of innovation:

Automated baggage handling

Baggage handling is central to passenger experience as lost luggage causes huge stress for travellers. Some airports are incorporating baggage innovations to lessen the physical burden on workers while other airports have installed new processing systems that will be able to check every bag at every moment of the journey, from check-in to the aircraft. Gain insights into strategies and best practices for optimising baggage handling operations, improving throughput, and reducing costs to drive overall airport efficiency, performance and reduce lost luggage. Join this session to hear airports discuss:

From proof-of-concept to implementation
The niche opportunities in baggage innovation offering an enhanced service
The latest tech in baggage handling, including AI, robotics and IoT, revolutionising efficiency and reliability

Sponsored by

Panel Discussion

9.40 am

Smart airports:

What is a smart airport?

What image comes to mind with the term ‘smart airport’?

Smart airports use technologies and software to promote seamless performance, safety and efficiency in areas like passenger experience, business and airport operations. Join us for this discussion where airports discuss what this looks like for them. Discover how sensors and innovative technologies are transforming airports into intelligent, connected hubs of efficiency and convenience. From optimising passenger flows and baggage handling to enhancing security protocols and environmental sustainability, sensor-driven solutions are revolutionising every aspect of airport management and infrastructure. Discover the benefits to your business:

The tech reshaping airport ecosystems and creating new opportunities
Improved passenger satisfaction, operational efficiency and resource optimisation
Integration of advanced technologies such as AI, biometrics and the Internet of Things (IoT)

Brought to you by

Fireside Chat

10.20 am

Biometrics and digital identity management

From facial recognition to fingerprint scanning and beyond, we will explore how biometrics are revolutionising security measures, enhancing user experiences, and redefining the concept of digital identity. Discover the latest advancements, challenges, and implications of biometric technology in shaping identity verification and authentication processes, including:

How biometric authentication methods are enhancing user experiences
Emerging trends and innovations in biometric technology
The security and privacy implications of biometric data collection, mitigating risks and how to safeguard user privacy

Sponsored by

Panel Discussion

10.40 am

Security measures against rebounding and emerging threats

In an ever-evolving landscape of global security challenges, airports play a critical role in safeguarding passengers, personnel, and infrastructure against a wide range of threats. This panel gathers security experts and industry leaders to discuss proactive strategies, innovative technologies and collaborative approaches to address evolving threats and ensure the safety and security of airports worldwide. Join this session to hear airports discuss:

Current and emerging threats – terrorism, cyber-attacks, insider threats and biological hazards
Innovative security technologies being deployed such as passenger screening, baggage inspection, and cargo security
How airport security personnel are trained and equipped to respond effectively to security incidents

11.20 – 11.50 am

Networking Break

Brought to you by

Case Study

11.50 am

Case Study:

Installing cutting-edge security technology

New scanners are being implemented to detect prohibited items with greater accuracy, which will make air travel safer and easier for passengers. The security experience is getting smoother as liquid limits increase and passengers can keep laptops and tablets in their bags. But with new equipment putting new pressures on airport teams, here’s what to expect:

New technology and the impact on passengers and airport security

Embracing innovation and being early adopters of new tech

Overcoming the challenges of delivering major upgrades in a live operational environment

Join Chris Woodroofe, Managing Director of Manchester Airport as he discusses the diverse challenges in implementing this technology within the three very different airports operated by Manchester Airports Group: Manchester, London Stansted and East Midlands Airport.

Sponsored by

Fireside Chat

12.10 pm

Beyond Smart Security:

Which innovation is coming next?

Discover how the latest advancements in airport security are shaping the future of travel. This fireside chat will explore the impact of AI, digital twins, and automation on creating seamless, efficient screening processes. Learn how these technologies are set to reduce wait times, enhance accuracy, and meet evolving security challenges. We’ll also discuss the importance of strategic collaborations to ensure global implementation.

Learning Points:

How AI and automation are transforming airport security.

The benefits for airports and passengers, including efficiency and cost savings.

The role of partnerships in implementing next-gen security solutions.

Panel Debate

12.30 pm

Artificial intelligence:

Threat or opportunity?

AI is rapidly transforming airport operations, offering efficiency, enhanced security measures and improved passenger experiences. Alongside its promising advancements, AI also presents challenges and potential risks. In this session, our experts will seek to explore the multi-faceted impacts of AI adoption in airport environments, fostering a nuanced discussion on the opportunities it presents and the threats it poses. Join this session to hear airports discuss:

How can AI-driven technologies, such as facial recognition and behavioural analytics, strengthen security measures at airports?
What are the implications for privacy and data protection?
What are the cyber-security vulnerabilities associated with AI systems and how can they be mitigated to prevent potential threats, such as data breaches or system manipulation?

Data & Analytics

Sponsored by

Panel Discussion

12.50 am

Data-driven decision making:

Defining the future of airport operational excellence

Achieving operational excellence has always been at the core of airport operations. Digitalisation, sustainability and changing passenger needs have taken centre stage. New technological solutions offer a wide range of opportunities, however, achieving operational excellence is not just about adopting fancy applications, it is about creating cultural change within your organisation and the industry at large. Join this session to hear airports discuss:

Predictive analytics shaping the future of the industry
Segmentation reports for personalised passenger experiences
Revenue insight to maximise earning potential

Sponsored by

Fireside Chat

1.30 pm

Data management and the route to creating a digital airport

The amount of data produced by businesses doubles roughly every two to four years and aviation is no exception. The sector produces petabytes of data that is regularly used to provide all manner of safety, operational and commercial insights. For airports, data is the cornerstone of operational efficiency and passenger experience. This fireside chat explores the approaches and tools needed for effective data management and the audience will receive three key takeaways on the route to a digital airport and where to begin.

Expert speakers will share insights and experience on:

The role of connected data & AI in transforming airport asset management
How to keep data up to date in the ever-changing airport environment
How digital twins are supporting reliable assets & an enhanced airport experience.

1.50 – 2.50 pm

Networking Lunch

Brought to you by

Case Study

2.50 pm

Case Study:

Canadian airports data partnership?

Description coming soon

Airports of the Future

Sponsored by

Panel Discussion

3.10 pm

Next gen airports:

Building airports of the future

What will aircrafts and the airport of the future look like in 10-50 years’ time? The future of aviation is being reshaped by revolutionary new cleaner aircraft, and technologies such as advanced air mobility (AAM) and drones, promising unparalleled efficiency, accessibility and sustainability. This panel session delves into the transformative potential of next generation aircraft, AAM and drones, examining their impact on both aircraft design and the infrastructure of tomorrow’s airports. Join this session to hear airports discuss:

Key drivers behind the proliferation of AAM technologies, and how are they reshaping urban connectivity?
How will airports of the future accommodate AAM and drone operations?
Shaping the public perception of AAM and drones for integration into urban environments

3.50 – 4.20 pm

Networking Break

Panel Discussion

4.20 pm

Collaborative partnerships:

Building essential partnerships to grow the industry

Effective and open collaboration between airports, airlines and other stakeholders is essential for ensuring seamless operations, maximising resources, and delivering exceptional passenger experiences. This session will tackle the challenges and explore best practices and opportunities in fostering productive partnerships. Discover strategies for enhancing governance structures and fostering meaningful engagement to drive mutual success and sustainability. Join this session to hear airports discuss:

The ways in which airports are partnering to improve passenger satisfaction and loyalty
The governance models and frameworks that are effective in promoting collaboration and decision-making
How airports and airlines collaborate during crisis situations, such as natural disasters, security incidents, or public health emergencies

Closing comments

4.50 pm

Closing comments

Holly Miles, Editor, International Airport Review

5.00 pm

End of summit

View Day 1 Agenda

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