Patricia Vitalis is the Executive Director of Operations at The Royal Schiphol Group and a member of the Executive Team. In this role, she is responsible for ensuring the smooth running of airport operations, including compliance with international and national safety regulations, as well as health, safety, and environmental (HSE) requirements. As the accountable manager, she oversees the airport’s operational safety and plays a key role in reshaping the operating model, placing partnership and collaboration at the forefront. This strategy aims to provide greater control over the quality and performance of chain partners, which significantly contributes to the airport’s overall success.
Patricia was appointed Executive Director Operations in February 2024, following her tenure as Director Airport Operations & Aviation Partnerships. In that role, she was responsible for overseeing safe and efficient airport operations, from day-to-day activities to planning three years ahead. Her work was instrumental in advancing the airport’s operational model towards a logistics-focused system, utilizing data and digital tools to enhance collaboration among stakeholders via the Airport Operations Center (APOC).
As the global aviation landscape continues to evolve, so too do the demographics of air travellers. Airports are seeing more mature travellers, passengers with reduced mobility and families travelling than ever before and as people of different backgrounds travel, they bring with them their own preferences and requirements of how they’d like to travel. Airports are becoming increasingly aware of the need to ensure their airports are inclusive to everyone.
Join us for an insightful discussion as industry leaders and experts delve into the challenges and opportunities associated with meeting the needs of an increasingly varied passenger demographic.
Executive Director Schiphol Operations
Amsterdam Airport Schiphol
VP of Airport Operations
King Salman International Airport Development Company
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