An airport CEO role is not for the faint hearted. CEOs are responsible for the mammoth tasks of operating an airport and ensuring a good passenger experience; driving revenue growth; managing operational disruptions and ensuring regulatory compliance, all while safeguarding their airport from external threats and being scrutinised by the press and the surrounding community as the public ‘face’ of the airport.

CEO’s must manage these responsibilities while facing the ever-changing socio-economic environment of the industry’s affairs. Panellists on this keynote will address challenges they have faced in trying to remain financially and socially viable in tough circumstances. In this panel, discuss:

• What the key operational challenges facing airport CEOs are and how they ensure resilience in the face of disruptions
• Creating a business model that ensures the longevity of the airport for the future, while balancing the pursuit of growth with environmental stewardship and sustainability goals
• Empowering and inspiring your employees so that they reach their full potential
• How they are adapting to constantly evolving passenger expectations.