IAR Amsterdam Breakfast Briefing Banner

AMSTERDAM Breakfast Briefing

Novotel Amsterdam City (The RAI)
Address: Europaboulevard 10, 1083 AD Amsterdam, Netherlands

15 March 2023, 07:30 - 09:00

International Airport Review will host an exclusive, free-to-attend, breakfast briefing during Passenger Terminal EXPO this March.

Last year, we welcomed more than 200 attendees to our networking breakfast briefing so it would be great to see you all again this year!

The highly anticipated breakfast briefing is open to all attendees of Passenger Terminal EXPO and free to attend. Arrive early to get a seat! Please sign up today to confirm your attendance.

When: Wednesday 15 March 2023
Time: 07:30 – 09:00
Where: Novotel Amsterdam City (The RAI) – see map

Panel discussion: Preparing for the future of travel with the passenger and employee at the centre

With the “Summer of Discontent” now behind us, summer 2023 must be “the summer of no excuses”. Airports are once again enjoying 2019 levels of travellers passing through their terminals and passengers are excited to experience freedom once again. However, with global passenger numbers expected to grow within the next decade the sector must ensure that it is prepared to handle the volumes expected, whilst also delivering an impeccable airport experience for both passengers and employees. Passenger expectations have shifted, and airports must now revisit their passenger personas and evaluate whether they desire an experience that is remarkably unremarkable, or one which is elevated.


Breakfast Briefing Speakers

Alessandro Fidato COO Milan Airport

Alessandro Fidato
Chief Operating Officer
SEA Milan Airports

Chris Gilliland Director, Innovation & Technology Development Vancouver Airport Authority

Chris Gilliland
Director, Innovation & Technology Development
Vancouver Airport Authority

Sergio Colella SITA

Sergio Colella
President, Europe

Arturo Garcia

Arturo Garcia
Chief Operating Officer

Michael Christensen, Chief Operations & Maintenance Officer, Los Angeles World Airports

Michael Christensen
Chief Operations & Maintenance Officer
Los Angeles World Airports


Lisa Williams, Director, ACI World

MODERATOR: Lisa Williams
Director, Programs and Commercial Services
ACI World

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