Effective and open collaboration between airports and airlines is essential for ensuring seamless operations, optimising resources, and delivering exceptional passenger experiences in air travel. In this panel, we bring together key stakeholders from both sectors to discuss best practices, challenges, and opportunities in fostering productive partnerships. Join us for an insightful discussion as industry leaders explore strategies for enhancing governance structures, promoting collaboration, and fostering meaningful engagement to drive mutual success and sustainability. In this session, discuss:

• How can airports and airlines collaborate to enhance the passenger experience, from seamless check-in and security screening processes to convenient transfers and personalised services? What innovations and technologies are being deployed to improve passenger satisfaction and loyalty?
• What governance models and frameworks are effective in promoting collaboration and decision-making between airports and airlines? How can governance structures be optimised to address the needs and priorities of both sectors while ensuring transparency and accountability?
• How do airports and airlines collaborate during crisis situations, such as natural disasters, security incidents, or public health emergencies? What protocols and communication channels are in place to ensure coordinated responses and maintain operational resilience?